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IT Services has investigated a recent security breach and determined it was caused by an SFCC employee responding to a phishing scheme by providing their username and password. Please do not provide your username and password to any employee, workstudy student or IT technician.

While we appreciate your concern when you receive a phishing e-mail, please do not call the HelpDesk to report this type of message. Simply delete any suspicious e-mails from your inbox and do not open any attachments. To view examples of phishing schemes, click on this link.


WHAT'S HAPPENING
Today's Top Stories

Getting Started
IT Services welcomes you to SFCC. To help you get started, we have put together this helpful collection of links.

 

Fall 2009 ITS Training Courses

Click here to view the Fall 2009 list of IT Training courses and access course materials. Click here to give us your feedback about the class you attended.

Training is FUNdamental!

 

Shared Mailbox Tutorial

Click here to watch the  tutorial for setting-up an Outlook shared mailbox.
Click here to view and print the step-by-step instructions for setting-up an Entourage shared mailbox.

 
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Request the FallsGuest Account Password: Just email the HelpDesk to request the account password. An autoreply containing the password will be sent to you immediately. To report a problem with SFCC Outlook Web Access please compose an e-mail message to helpdesk@spokanefalls.edu or call 533-4357.

Contact IT Services
Main office:  Building 18 Room 121
Call center:  (509) 533-HELP (4357)
Email:   
Helpdesk@spokanefalls.edu 

HOME


                                                         


The ITS department provides one-on-one instruction, HelpDesk Assistance and computer maintenance and support.

Please visit the HelpDesk website often. We are always updating information and developing new online and video tutorials.

If you or your group would like training in a specific application or procedure, contact the HelpDesk. A trainer from IT Services will be assigned to assist you.

Need Help!?
Try Clicking on the Help Bubble

Want to report a problem? Need to reset your password? Can't remember your SID or PIN number? Try clicking on the HELP bubble. It will direct you to a list of our most common link requests.

Home Page Resources

 

SFCC Links

 

Faculty & Staff IT Orientation

The IT Services computing orientation contains links to the following information:

 

Hot Topics

 
Instructor Toolbox Resources

 

 

 



 

 

Spokane Falls Community College
Department of Information Technology Services (ITS)
3410 W. Fort George Wright Drive
Spokane, WA 99224-5288
(509) 533-HELP
SFCCHelpDesk@spokanefalls.edu

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